NIGHT DROP AVAILABLE
Convenient. Clients have access to drop off their vehicles 24 hours a day with our after-hours / night drop service. Simply park your vehicle in a parking spot on the property, lock vehicle and locate the drop box at the front of the building, fill out the envelope and drop into the secured mail slot. Your Personal Service Advisor will contact you the following morning to confirm concerns and provide a plan of action. Knowing what to expect makes your service visit easier.
From the excellent customer service to the detailed work on my vehicle, BMUU is outstanding. Jackie and Bradley are amazing! I am thankful to have a skilled mechanic I can trust who has very reasonable prices. My mechanic for life!! I highly recommend!!! A+++
Left my newly acquired 1984 BWM 730i for a sunroof leak and climate control switch issue and a list of potential fixes to follow through of course. Thanks for the repair work and recommendations. I will be leaving my baby in your capable hands to complete the recommended work after I drive it around for a couple of days. Everyone was exceptionally nice and professional.
I'm so happy that I know about this auto repair shop now. I always get fast, reliable service. Jackie and Brad are awesome!
Great service, knowledgable mechanics with honest information. Does not try to sell you on services your vehicle does not need. Some of the few places that know how to service my M3.
Brad at BMUU was excellent! I have a 2000 BMW 540i Wagon, that i swapped over to a manual transmission. He was able to code the car and get me on the road. He is definitely a wealth of knowledge on BMWs and he treated me great. I will be going back there when i need service again.
Great people, great service! They know what they're talking about. Convenient location in the Tri Cities and wayyyy better prices than the dealer for the same service as the dealer. Nothing beats the feeling of getting to personally meet the person working on your car!!!
I’ve gone to BMUU since arriving in Virginia for maintenance and repairs on my 2015 BMW 328i. They’ve been nothing but helpful and knowledgeable. Prices beat the dealership and so does quality of work. Won’t screw your around and make you pay for service you don’t truly need. I wouldn’t hesitate to recommend them to anyone who loves their BMW.
I've been taking my car to these guys for years and everytime they are absolutely friendly, professional and I would recommend anybody to go to these guys. Highly recommend them. They know their craft.
Always helpful, always friendly. The most knowledgeable BMW technician (Brad) I've come across. I wouldn't go to anyone but the dealerships until they kept messing up my car. Now I won't go to anyone but these folks